Return Conditions

If you are not completely satisfied from the product you bought, you may return it during 30 days from the date of purchase.
You may return it via Aramex.
You may change it in any DeFacto store.
For more information click here.

Delivery Information

Your order is delivered at your address within 1-4 business days by Aramex.
The shipping fee vary based on the district. The range of shipping fee is between 55 and 85 EGP.
Free shipping over 999 EGP.

Delivery Information:

Delivery by Cargo
Your order from defacto.com/en-eg will be delivered to your address by cargo.
The shipping fees vary based on the district. The range of shipping fee is between 45 and 75 EGP.
Shipping over 700 EGP is free.
You can pay cash on delivery.
Your order will be delivered to your address within 1-6 working days depending on your location.

Payment information

Free shipping over 999 EGP.
The shipping fee vary based on the district. The range of shipping fee is between 55 and 85 EGP.

Payment Methods

You may shop at our web store with Visa, Master, American Express, Meeza Card credit cards, debit cards, cash on delivery, money points, gift club points and Installment (Tru, Souhoola, ValU, NBE, Forsa).

To be renewed, have fun and continue with privileges,